OIA Warning: USCIS and Other Immigration Related Scams

SCAM ALERT - The U.S. government will never call you! Beware scammers and imposters calling from recognized government numbers claiming you are in violation of your immigration status and asking you for money. Please review the information carefully and contact OIA any time you have any questions about your immigration statuses or requests you receive.

OIA warns all international students and scholars (and their dependents) about a scam using the DHS OIG hotline telephone number. Scammers have identified themselves as “U.S. Immigration” employees and have altered their caller ID so the call appears to be coming from the DHS OIG hotline (1-800-323-8603), or from 911, or from another known government telephone number.

Scammers will demand the individual provide or verify personally identifiable information, often by telling individuals that they are victims of identity theft, in violation of address updates, or other violations.

For more on common USCIS scams visit: https://www.uscis.gov/avoid-scams/common-scams

If a Scammer Calls You

If you receive a call demanding personal information or payment, hang up immediately. You may verify your status or learn more about scams by doing the following:

  • Call OIA and explain you believe you were the victim of a scam. We can verify that your immigration record is intact and correct.
  • Call the USCIS National Customer Service Center at 800-375-5283 to ask if you need to do anything about your case or immigration status,
  • Use myUSCIS to find up-to-date information about your application.
  • Read the most recent USCIS Scam Alert

Remember, USCIS officials will never threaten you or ask for payment over the phone or in an email. If USCIS needs payment, you will receive a letter on official stationery requesting payment.

Do not give payment over the phone to anyone who claims to be a USCIS official. In general, we encourage you to protect your personal information and not to provide details about your immigration application in any public area.

How to Report a Call from a Scammer

If you receive a scam email or phone call, report it to the Federal Trade Commission at http://1.usa.gov/1suOHSS.

If you are not sure if it is a scam, forward the suspicious email to the USCIS webmaster at uscis.webmaster@uscis.dhs.gov. USCIS will review the emails received and share with law enforcement agencies as appropriate.

Visit the Avoid Scams Initiative at www.uscis.gov/avoid-scams for more information on common scams and other important tips.